Learn the critical factors needed to build and maintain a successful business in hospitality and either; build your venues profitability and success or, get in front for your next job or promotion.
Due to high standards and competition in hospitality, there are critical factors that must be implemented to have a successful business and remain competitive. Until you have many years of hospitality experience it is hard to know what the details are that make a difference. With so many experienced businesses already operating in hospitality it is difficult to get a break.
This 100% online, 45-minute short course, is designed to assist managers and owners build a successful hospitality business by avoiding costly mistakes while reducing costs and boosting sales. The course covers key procedures, tools, training, sales and financial skills (see below), improving customer satisfaction and venue success.
The ‘Hospitality Essentials’ name came about because over 250,000 students gave 5/5 stars for their learning experience. A recent student, Lee Rees said that “The hospitality essentials bundle gave knowledge of the skills needed, to create a successful venue in hospitality. The videos, voice overs and assessment techniques helped to retain key knowledge.”
Customer Testimonials
“Enjoyed learning about all the different areas and how to apply them in the work place.”
“I liked the Interactive aspect as well as the attached pdf links used for reference.”
“I liked the training, especially the constructive response when I’ve answered wrong.”
How you will be assessed
You will complete an assessment quiz at the end of each section of the course.
Qualification
On successful completion of this unit you will receive a certificate of completion. This document does not constitute a certificate of accreditation or a statement of attainment.
Roles and quality assurance
Hospitality Essentials is responsible for the quality of the training and assessment that you will receive. Based on you achieving these requirements Hospitality Essentials is responsible for issuing you with a certificate of completion.
Valid state requirements
This is a non-accredited 100% online training course is considered the minimum requirement for everyone working in hospitality. You will be issued with a certificate of completion.
- Duration - 1 hrs
- Skill level - Easy
- Language - English
- Students - 250,000 +
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