Learn the key knowledge and skills for fine dining in hospitality and get in front for your next job or promotion.
Due to high margins from fine dining venue managers value and employ staff that know what is needed for finer dining. Until you have many years of hospitality experience it is hard to know what the details and skills are that make a difference. With so many experienced people applying for work in hospitality it is difficult to get a break.
In this 100% online, 45-minute short course, you will learn the finer details to enhance your skills and knowledge of formal dining. (see below), improving customer satisfaction and making you a highly valued employee.
The ‘Hospitality Essentials’ name came about because over 250,000 students gave 5/5 stars for their learning experience. A recent student, Lee Rees said that “The hospitality essentials bundle gave knowledge of the skills needed, to work in hospitality. The videos, voice overs and assessment techniques helped to retain key knowledge.”
Customer Testimonials
“Loved the voice over.”
“Enjoyed learning about all the different areas and how to apply them in the work place.”
“I liked the Interactive aspect as well as the attached pdf links used for reference.”
What you will learn
- Kitchen Etiquette - How to communicate and move around an operating kitchen
- Kitchen Pass - How to manage the transition of food from the kitchen to the customer
- Carrying Three plates - How to correctly carry three plates to boost your productivity
- Delivering Food - Etiquette on how to place food in front of customers
- Feedback - How to make sure a customer is having a good experience
- Clearing Tables - How to correctly clear dirty plates and return them to the kitchen to be cleaned
- Serving Drinks -Professional and productive ways on how to take drinks to customers
- Carrying trays – Learning how to use drink trays confidently
- Clearing Drinks & Glasses – Productive ways to avoid damages
- Polishing Glass Wear – How to polish glass wear safely and correctly
How you will be assessed
You will complete an assessment quiz at the end of each section of the course.
Qualification
On successful completion of this unit you will receive a certificate of completion. This document does not constitute a certificate of accreditation or a statement of attainment.
Roles and quality assurance
Hospitality Essentials is responsible for the quality of the training and assessment that you will receive. Based on you achieving these requirements Hospitality Essentials is responsible for issuing you with a certificate of completion.
Valid state requirements
This is a non-accredited 100% online training course is considered the minimum requirement for everyone working in hospitality. You will be issued with a certificate of completion.
- Duration - 1 hrs
- Skill level - Easy
- Language - English
- Students - 250,000 +
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