Learn the key facts about beer and cider and how to sell them and get in front for your next job or promotion.
With the advent of boutique beer and cider with high margin, venue managers value and employ staff that have good beer and cider product knowledge for customers. Until you have many years of hospitality experience it is hard to know what the details are that make a difference. With so many experienced people applying for work in hospitality it is difficult to get a break.
In this 100% online, 45-minute short course, you will learn the skills necessary to meaningfully engage customers in conversations about beer and cider including how it is made, main styles, products you will encounter, allowing you to confidently suggest products to customers (see below), improving customer satisfaction and making you a highly valued employee.
The ‘Hospitality Essentials’ name came about because over 250,000 students gave 5/5 stars for their learning experience. A recent student, Lee Rees said that “The hospitality essentials bundle gave knowledge of the skills needed, to work in hospitality. The videos, voice overs and assessment techniques helped to retain key knowledge.”
Customer Testimonials
“Enjoyed learning about all the different areas and how to apply them in the work place.”
“I liked the Interactive aspect as well as the attached pdf links used for reference.”
“I liked the training, especially the constructive response when I’ve answered wrong.”
What you will learn
- A brief History of Beer - How beer has evolved, when and where it originated from
- Ingredients - Hops - What are hops, their influence on a final product and how they are used
- Ingredients - Barley - What is barley, its influence on a final product and how they are used
- Ingredients - Yeast - What is yeast, its influence on a final product and how they are used
- Brewing process - How beer is made from start to finish
- Serving and pouring Beer - Skills and tools to correctly serve and pour beer
- Beer styles - The main styles and types of beer you will encounter
- Selling Beer and food matching - How to sell beer and food together to give great customer experiences
- Cider - What is cider and where did it originate from
- How cider is made - The process of making cider and differ types of cider you will encounter
How you will be assessed
You will complete an assessment quiz at the end of each section of the course.
Qualification
On successful completion of this unit you will receive a certificate of completion. This document does not constitute a certificate of accreditation or a statement of attainment.
Roles and quality assurance
Hospitality Essentials is responsible for the quality of the training and assessment that you will receive. Based on you achieving these requirements Hospitality Essentials is responsible for issuing you with a certificate of completion.
Valid state requirements
This is a non-accredited 100% online training course is considered the minimum requirement for everyone working in hospitality. You will be issued with a certificate of completion.
- Duration - 1 hrs
- Skill level - Easy
- Language - English
- Students - 250,000 +
Not Applicable
Not Applicable
Not Applicable
Not Applicable
Course Pricing and Bundle Discounts
Bundle and Save!
Save 50%
Bundle this course and save up to 50%!
Learn new skills, boost your resume..
and get the edge over other applicants!
You may also like
