Knowing how a coffee machine works and the techniques you need to make a great coffee is the first step to becoming a barista.
Most hospitality venues sell coffee so it is essential to say you know the basics when going for your first job. Venue managers value and employ staff that have a good understanding of barista basics. Until you have many years of hospitality experience it is hard to know what the details and skills are that make a difference. With so many experienced people applying for work in hospitality it is difficult to get a break.
In this 100% online, 45-minute short course, you will learn the background, equipment and basic skills required to make coffee as well as common processes (see below), improving customer satisfaction and making you a highly valued employee.
The ‘Hospitality Essentials’ name came about because over 250,000 students gave 5/5 stars for their learning experience. A recent student, Lee Rees said that “The hospitality essentials bundlegave knowledge of the skills needed, to work in hospitality. The videos, voice overs and assessment techniques helped to retain key knowledge.”